FAQ
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How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. On average, domestic orders take between 3–7 business days to arrive.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping times and rates will vary based on your location.
Can I track my order?
Absolutely! Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
How do you handle refunds?
Refunds are processed on a case-by-case basis. If you’re not satisfied with your order, reach out to us within 7 days of receiving it. We’ll guide you through the return or refund process based on our return policy.
What should I do if my order arrives damaged or incorrect?
If your order is damaged or incorrect, please contact our customer support team within 48 hours of delivery. Provide photos and a description of the issue so we can resolve it promptly.